- Concrete experience
- Reflecting observations
- Abstract conceptualisation
- Active experimenting
Adult learning is supported by conscious shifts between experience and reflection, between taking action and modelling, between absolute presence and critical distance….
What gives advisory services credibility?
- Adjustment to the target group and trust
- Personal contact (however, pluralism in methods)
- Planning and preparation
- Correct information and implementation
- To reach out with the message
- Be able to answer questions (knowledge)
- Relevant, clear and easy to understand (correct level, language, etc.)
- Interesting that creates commitment and motivation
- Time (to let it take time)
- The adviser’s own experience
- Client Options (Competitive Situation)
- Possibility for the client to find additional information
- Follow-up and feedback methods (e.g.. advice receipt)
What makes group discussions successful?
- Clarify purpose, time frames, pre-conditions, etc.
- Facilitation (including documentation)
- Make one conversation at the time (thematic)
- Make closures (along the way and at the end)
- Bridge between themes
- Enable for all to have voice and to be respected
- Balance the individual need to be confirmed and the groups need to make progress (’optimal distinctiveness’)
- End by reflecting on both content, decisions made and working methods (including meta-communication)
The most important tool – YOU!
We have access to some simple tools as participants in a conversation, which will help the communication to be more learning oriented.
- Ask questions
- Make yourself understood
- Move between distance (critical reflection) and closeness (empathy)
- Use meta-communication
12 principles for adult learning
- Needs assessment
- Sound relationships
- Sequence and reinforcement
- Praxis: Action with reflection
- Respects for learners as subjects of their own learning
- Cognitive, affective, and psychomotor aspects
- Immediacy of the learning
- Clear roles and role development
- Teamwork: Using small groups
- Engagement of learners in what they are learning